Administrative Assistant - Outside Sales Support Team

Job Summary:

The Administrative Assistant - Outside Sales Support Team provides comprehensive administrative support to the outside sales team, enabling them to focus on sales activities and client relationships. This role involves coordinating schedules, managing communication, preparing reports, and handling various administrative tasks to ensure the smooth operation of the outside sales team.

Essential Duties and  Responsibilities:

• Manage and coordinate calendars and schedules for the outside sales team, including appointments, meetings, and events.
• Prepare and distribute sales reports, presentations, and other documentation as needed.
• Handle incoming and outgoing correspondence, including emails, phone calls, mail, EPASS system pop ups including, delivery issues, product issues/ exchanges
• Provide customer dissatisfaction assistance
• Assist with home builder customers and property management customers
•  Provide willy scheduling issues reports, weekly delivery reports and reports on open orders 
• Assist in the preparation of sales proposals, contracts, and other related documents
• Monitor builder portals 
• Coordinate monthly team meetings and client visits along with sales events
• Serve as a point of contact for the outside sales team, addressing inquiries and providing information as needed
• Perform general office duties 
• Collaborate with other departments to ensure efficient communication and workflow
• Following up on PAI Failed Delivery Notifications
• Other projects as needed

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• Proven experience as an administrative assistant or similar role, preferably in a sales environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent organizational and time management skills
• Strong communication and interpersonal abilities
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Ability to maintain confidentiality and handle sensitive information
• Previous appliance/ builder experience  preferred.

Additional Requirements:

• Flexibility to work occasional overtime as needed.

License/Certification

• None

Work Location/Hours

• HQ- 251 BIlmar / Monday – Friday 8:00 – 4:30

EEO Statement

Don’s Appliances is an equal opportunity employer.  In accordance with the applicable law, we prohibit discrimination against any applicant or team member based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any team member, including supervisors and co-workers.